Fix "This iPhone is Open in Another Window" in 5 Ways

by The Aceclicks Team iPhone and iPad Published On Mar 6, 2024 Updated On Mar 6, 2024
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When it comes to syncing data and music between devices, Apple offers great compatibility with Mac, iPhone, and iPad. However, sometimes you may encounter the 'this iPhone is open in another window' prompt on the Music app.

But fear not, there are ways to resolve this issue. In this guide, we will explore why you're facing this problem and various methods to fix it.

Let's dive in!

What Is This iPhone Is Open in Another Window

So, the issue that some people face is when they attempt to sync songs from their iPhones to the Music app, but the Apple Music app keeps displaying the prompt that 'this iPhone is open in another window.' This puts the sync on hold and interferes with the process.

Ever since Apple replaced iTunes with Apple Music, your Mac's Finder now takes care of physically syncing your iPhone, including handling the iTunes database. Apple Music is simply trying to inform you about this change by displaying the message "This iPhone is open in another window" in the music app, when you have opened Finder.

Here are a few different ways you can solve this issue:

This iPhone Is Open in Another Window

Force Quit Finder

Having this prompt on your iPhone that prevent you from syncing your music can be very annoying. To address the issue, some iPhone users have found success in force closing Finder. Follow these steps:

  1. Force Finder to quit by pressing and holding Command + Option + Esc, selecting the Finder app, and clicking Force Quit.
  2. Alternatively, press Command + Spacebar, type "Activity Monitor," and open the first result. Inside the Activity Monitor, type "Finder" in the search bar, select the process, and click the X button.
  3. After relaunching Finder, close any open Finder windows associated with the iPhone.
  4. Re-open the Music app. This should resolve the "This iPhone is open in another window" error.

Once the error is resolved, you can continue with your activities without any interruptions.

Force Quit Finder

Access iTunes Store in Music App, then Go Back

If you still face the "iPhone is open in another window" message when your iPhone is connected to the Mac, consider the second workaround:

  1. In the Music app, check the left sidebar and opt for "iTunes Store."
  2. Allow a brief moment for the iTunes Store to load, then return to the previous screen and select your iPhone.

Numerous users have reported that by following these steps, the issue gets resolved. Give it a try, and hopefully, it will prove effective for you too.

Access iTunes Store in Music App

Quit and Relaunch Music App

If the first and second methods still fail, try closing all windows of the Music and Finder app and starting fresh. In many cases, closing the app in question helps fix the issue. To address the prompt issue, try these steps:

  1. Close the Music app completely. Make sure it's not running in the background.
  2. Close all Finder windows.
  3. Now, reopen the Music app.
  4. Try syncing your iPhone with the Mac using the Music app once again.

When you relaunch apps, it helps them run better and quickly fix any bugs or small issues.

Quit and Relaunch Music App

Restart Your Device

If the issue persists, try a simple restart. Like all apps, restarting can help your device fix any glitches and get the apps to start working again. Here's what you need to do:

  1. To initiate a restart on your Mac, kindly navigate to the Apple menu located in the top left corner and select the "Restart" option.
  2. For your iPhone, the process involves pressing and holding either the volume buttons or the side button until the power off slider shows.
  3. Slide the slider to power off your iPhone, then press and hold the side button to power it back on. This sequence of actions is expected to resolve the error definitively.

Contact Apple Support

When all else fails, you always have the option of contacting Apple Support for all your issues. To be fairly honest, it's better than blindly messing around with your device settings as well.

Sometimes, a helping hand from the professionals can be more effective and reassuring than navigating through your device settings on your own. Don't hesitate to connect with Apple Support; they're there to assist you with any issues you may encounter. Your device and peace of mind are in good hands.

To Conclude

There you have it! All the different ways to get rid of the 'this iPhone is open in another window' prompt. Sometimes, unnecessary prompts like these can really get in the way of a smooth device experience. You might not even be able to properly access Apple Music until it goes away.

So, which of these methods worked out for you? If you're lucky, you won't have to get in touch with Apple Support. But even if you do, there's no shame in getting a little extra help.

The Aceclicks Team
Being at the forefront of iOS and Android device management, our Aceclicks team is acutely aware of the growing need for exceptional support for iPhone and Android users. This realization inspired the development of our widely adopted Aceclicks iPhone and Android software suite.
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