How to Remove Device Supervision from iPhone or iPad

by The Aceclicks Team Unlock Tips Published On Nov 29, 2023 Updated On Nov 29, 2023
Table of Content

Having a supervised iPhone or iPad in this day and age can be an unsettling experience, especially if you're a company employee worried about your personal information being accessed.

To relieve you of your worries, we've compiled this 'how to remove device supervision from iPhone or iPad' tutorial. Let's get right in!

What Is Device Supervision on iPhone and iPad

Supervision, or supervised mode, is a special setting designed for schools and companies to handle the iOS devices they own. It provides administrators with enhanced control over the devices, making it simpler for them to keep an eye on how well the devices follow the organization's rules and guidelines.

Normally, iOS devices aren't in supervised mode, but administrators have the option to activate supervision when initially configuring a new device through tools like Apple Configurator or Apple Business/School Manager.

How to Check if My iPhone is Supervised?

If you're curious whether your work device or a second-hand phone is under supervision, just go through these easy steps:

Open the Settings on your iPhone or iPad.

  1. If your phone is supervised, a clear message at the top of the page will tell you, "This iPhone/iPad is supervised and managed by [organization name]." Your organization can even choose to display a custom ownership message on the lock screen using the Shared Device Configuration profile payload.

If you've discovered that your iPhone is supervised, and you want to know more about what your administrator is specifically keeping an eye on, you can take an extra step to ease your curiosity.

This iPhone/iPad is supervised and managed by

Look for the MDM Configuration profile on your iPhone or iPad.

  1. Navigate to General > VPN & Device Management.
  2. Tap on the installed profile to see the details of this kind of supervision.

Checking these details can give you a better understanding and help alleviate any concerns you might have about the supervision on your device.

>Look for the MDM Configuration profile on your iPhone

Fast Way: Use LockPass Unlocker to Remove Supervision from iPad/iPhone without Passcode

There are instances where administrators might not be available to assist you, making it challenging to remove device supervision on your iPad or iPhone. Fortunately, you can turn to reliable software that can unlock your iOS device, even when restrictions are in place.

Enter LockPass unlocker, the ideal solution. This all-in-one tool offers powerful features to unlock your iPad, iPhone, or iPod touch, including device supervision removal. Using LockPass, you can regain access to all the features of your device within minutes without the need for the MDM password.

Key Features of LockPass unlocker:

  1. Removing MDM, Apple ID passcode, screen passcode, and Screen Time passcode without any hassle, and even enabling a disabled iPhone without data loss.
  2. An intuitive interface providing detailed instructions at every step.
  3. MDM Removal is compatible with all iPhone/iPad models and iOS versions, including the latest iOS 17.
  4. Helps you fix issues when your iPhone doesn't unlock with the correct passcode easily.

The steps for using LockPass unlocker to remove device supervision from your iPad and iPhone are straightforward:

Step 1. Get LockPass unlocker

Install it on your computer by following the provided instructions. Once installed, launch the software. On the home screen, you'll find all of LockPass's services. Click the "Bypass MDM Lock " button to begin.

Step 2. Connect your Device

Using a USB cable, connect your device to your computer.

Step 3. Bypass device supervision

Click the Start button to start the device supervision removal process. Allow the process to finish, and once completed, set up your device as usual.

LockPass unlocker provides a practical solution for removing device supervision, ensuring a smooth and hassle-free experience.

Contact the Administrator to Remove Supervision from iPad/iPhone

If you find yourself wanting to remove supervision on your iPad without using bypass tools, another straightforward approach is to seek assistance from the MDM administrator.

The administrator can furnish you with the necessary MDM password, enabling you to remove the MDM profile from your iPhone/iPad, regaining access to all features and settings.

Here's how they can help you remove supervision:

Through factory resetting your device

You can perform a factory resetting to remove supervision on Apple Configurator-enrolled iOS devices, cause this may also remove the device enrollment.

Note: If the option to "Erase all content and settings" is disabled when enrolling the device using Apple Configurator 2.0, you will be unable to remove supervision by resetting the device to its factory settings.

Here are different methods you can use to wipe the device:

On-Device Wipe:

On your device, navigate to Settings > General > Reset and select "Erase all Content and Settings."

Erase all Content and Settings.

With Apple Configurator 2.0:

Connect your phone to a Mac and open Apple Configurator 2.0. Choose Actions > Advanced and click on "Erase all Content and Settings."

Selecting any of these methods will initiate a comprehensive wipe, removing supervision and device enrollment. Ensure you choose the method that best fits your situation for a smooth process.

Apple Configurator 2.0

Through the Settings app

If the supervision profile on your device is set to be removable and the administrator could provide the passcode for the removal of MDM configuration profiles, follow these simple steps through the Settings app:

Step 1. Navigate to Settings: Go to Settings > General > VPN & Device Management.

Step 2. Check Configuration Profiles: Clicking this option will display all the configuration profiles currently supervising your phone.

Step 3. Remove Management: Tap on the "Remove Management" button under the specific profile you want to remove.

Step 4. Enter Password: Enter the corresponding password when prompted, and you will successfully remove the iPhone supervision.

Through the Settings app

Through MDM admin control panel

Step 1. Log in to the MDM control panel using the management account.

Step 2. In the application's sidebar, go to the "Devices" section and locate your iPhone or iPad.

Step 3. Choose the "Unenroll Device" option for your device.

Step 4. A prompt will appear with warnings. After reading them, check the box to confirm and click the "Confirm" button. The device supervision will be successfully removed.

Through MDM admin control panel

Through Apple Business/School Manager

To remove supervision on Apple Business/School Manager enrolled devices, it's important to note that supervision cannot be removed without removing device enrollment from Apple Business/School Manager. Here's a step-by-step guide:

Step 1. Log in to the Apple Business Manager account and navigate to the "Devices" section.

Step 2. Select the specific device you want to remove supervision from and click on "Edit Device Management" or "Edit MDM Server. "

Step 3. Click on "Unassign from the current MDM " and then proceed by clicking "Continue."

Step 4. To complete the process, reset your device to factory settings. This can typically be done through the device settings or by using the reset options available on the device.

Apple Business Manager

To Conclude

Although we discuss several ways to remove device supervision from an iPhone or iPad, it's always safe to talk with an administrator when your case is genuine. However, if you need to get around the official way, then it's good to use tools like LockPass unlocker, as they help remove the supervision and protect your phone against data breaches. With a few clicks on the screen, you will have complete privacy on what you do with your phone. What more could one need?

The Aceclicks Team
Being at the forefront of iOS and Android device management, our Aceclicks team is acutely aware of the growing need for exceptional support for iPhone and Android users. This realization inspired the development of our widely adopted Aceclicks iPhone and Android software suite.
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